OUR response to COVID-19

Keeping Everybody Safe

Keeping Everybody Safe

Keeping Everybody Safe

  In light of the COVID-19 emergency, we have implemented respective safety precautions for our shops.

 We want to reassure everyone that we are taking the situation extremely seriously. Although the FDA has reassured us that the virus is not transmittable through food, we believe that sanitization is key to protecting the health and safety of our community, including our patrons and employees. Our shops and labs are sanitized every morning and regularly cleaned and disinfected during the day. Our chefs also regularly clean and disinfect all material used and wear masks and gloves during production. We are also asking any employee who has traveled out of the state or who is exhibiting any symptoms to self-isolate. 

New Opening Times

Keeping Everybody Safe

Keeping Everybody Safe

Both of our locations will remain open for business with adjusted times.


 Our San Francisco location in Union Street will be open from 12 pm to 10 pm, seven days a week.


 Our San Ramon City Bishop Center location will be open from 2 pm to 8 pm Thursday through Sunday.


 While we remain open, due to county guidelines, we will only be doing take-out and delivery through Uber Eats, Postmates, Doordash, Grubhub, and our own personal delivery system.

Thank you!

Keeping Everybody Safe

Thank you!

We appreciate your support and dedication to your local gelateria and would like to give a special thanks to all the clients who have stopped by the shop in the past few days to ask about our families as well as all of you stocking up on Gelato to prepare for your self-isolation. We will keep doing our best to protect everyone’s health. 

 

Please be safe. 

We hope our Gelato will continue to bring joy to everyone’s homes.

Best,


Patrizia Pasqualetti and

 Guido Mastropaolo

CONTACT-FREE PICKUP & DELIVERY

Membership Program

Home Delivery Services

Membership Program

image60

Become a GIO Gelati Member and have all of your favorite flavors delivered right to your home! Subscribe to our recurring gelato delivery program for easy access to delicious (and socially distant) frozen desserts!

Curbside Pickup

Home Delivery Services

Membership Program

image61

Come to our shop to get a contact-free gelato to take home. 

You place the order by phone and we make sure your gelato is ready just outside our shops when you are there!

Home Delivery Services

Home Delivery Services

Home Delivery Services

image62

Use the convenience of your favorite Delivery Service to get our delicious gelato at your place directly from our shops in San Francisco and San Ramon.

We work with Uber Eats, Grubhub, Doordash and Postmates. 

Some changes we made

  • We are constantly monitoring updates and advisories regarding the virus.
  • We are temporarily suspending sampling to minimize contact.
  • We have reduced shop hours. 
  • Production team members are wearing gloves and masks during gelato preparation.
  • Service team members are wearing gloves during customer service.
  • We organized specific company-wide health and safety training.
  • We have increased food safety & sanitation procedures in our shops and lab.
  • We started a brand new MEMBERSHIP regular home delivery program.